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MAIL-In Repair

Pro Audio Equipment Repair Service

 

If you are unable to bring your equipment to our facility in person or through an affiliate program with your local music store, we gladly accept shipping from any carrier. Just fill out the form below and mail in your equipment to:


Triple S Inc.
299 Broad Street
Bloomfield, NJ 07003 USA
Tel: 973.748.4025 

Repair Form (pdf)Download

Please include the following information with your shipped equipment.:

 

  • Your full name, mailing address and daytime phone number.
  • A packing list (typewritten or printed preferred) including all contents of the shipped equipment (Power cords, footswitches, other accessories, etc.)
  • A Bill of Sale for any warranty repairs.
  • A description of the equipment failure (e.g.- Does not power up, crackling and distorted sound from channel 2, etc.)
  • Any special instructions (e.g.- written request for estimate, repair as soon as possible, etc.)

Suggested Carriers

 FedEx, UPS and Airborne Express are reputable carriers with drop-off locations or pick-up service available throughout the US. Visit their web sites to run down a checklist for delivery, find a drop-off location or schedule a pick-up at any US location.

FedEx: http://www.fedex.com
UPS: http://www.ups.com
Airborne Express: http://www.airborne.com 

Have a question? ask one of our technicians directly

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299 Broad Street, Bloomfield, New Jersey 07003, United States

973-748-4025

Better yet, see us in person!

We love our customers, so feel free to visit during normal business hours.

Triple S

299 Broad Street, Bloomfield, New Jersey 07003, United States

973-748-4025

Hours

Open today

10:00 am – 06:00 pm

Drop us a line!

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In Shop Rates

Pro Audio Equipment Repair Service

 

  • $145 per hour PLUS parts
  • Freight fee to have replacement parts shipped in from suppliers will be added to the final cost of repair when applicable. 
  • $75 non-refundable deposit is required at time of drop off on all non-warranty units. The deposit will be deducted from the final balance.  
  • Bill of sale is required for all warranty repairs.
  • Estimates must be requested when unit is dropped off or shipped in.  No estimates will be given for repairs costing $185.00 or below. This will improve turnaround time and cut down on delays waiting for estimate approvals. 
  • RUSH service is available for an additional $100 flat fee.

Factory Authorized Warranty Service

We're proud to be recognized authorized service representatives for the manufacturers listed below. If the manufacturer of your damaged equipment is not listed below, we will still gladly repair your unit on a non-warranty basis.


More than 45 years of experience and our breadth of knowledge make us the premier choice for service of any vintage or modern equipment.

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Triple S

299 Broad Street, Bloomfield, New Jersey 07003, United States

973-748-4025

Copyright © 2021 Triple S Inc - All Rights Reserved.

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